Privacy Policy
This Privacy Policy explains how Tailor Fit handles personal information in connection with tailoring, clothing alterations, garment remodelling, and upcycling services.
Your Rights
Subject to legal limits, you may request access to your personal information, ask for corrections, or raise concerns about our handling of your data. Some requests may be declined where retention is required for legal, accounting, or operational reasons.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for additional details before responding, and we will review requests in a commercially reasonable timeframe.
Retention of Information
We retain personal information for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal obligations. When information is no longer required, it is deleted, anonymized, or otherwise handled in a reasonable manner consistent with our records practices.
Policy Changes
When we update this policy, we will post the revised version on the website and may provide additional notice if a change is material. The date of the latest revision should be reviewed periodically.
Information We Collect
We may collect contact details, project details, garment and material information, measurements, booking preferences, payment-related records, and communications sent through the website or workshop. Where relevant, we also process information about requested alterations, redesign approvals, fit reviews, and collection arrangements.
How We Collect Information
We receive data from project inquiries, consultation requests, workshop visits, booking communications, and payment or collection arrangements. We may also generate internal records from assessments, quotes, approvals, and service progress notes.
Cookies and Similar Technologies
We may use session cookies, persistent cookies, and similar technologies for site operation, security, form handling, and remembering basic preferences. These tools help maintain the website, support navigation, and understand general usage patterns.
Cookie Controls
You may manage cookies through your browser controls and, where available, site-level preferences. Some cookies are necessary for basic site functions, while disabling others may affect form submission, session stability, or preference storage.
How We Use Information
We use personal information to respond to inquiries, assess garments and materials, prepare quotes, manage consultations, record approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain business records, and support website security and administration. We may also use information to communicate about project status, fit reviews, and related service matters.
Service Providers and Partners
We may share personal information with operational partners that support website hosting, communications, recordkeeping, payment processing, or other business functions. These parties are expected to use the information only for the services they provide and to handle it in a manner consistent with their obligations.
Legal Disclosure
We may disclose personal information when required to comply with law, court orders, lawful requests, or similar legal processes. We may also share information where necessary to protect our rights, investigate misuse, or address security or fraud concerns.